How to choose the best system for a taxi?
14.02.2025In the past, dispatchers would write down driver positions and orders on paper or a board. Today, with a larger fleet, this method is unthinkable. To optimize driver performance and reduce costs, you need modern taxi software that will monitor vehicle locations in real-time and automatically assign the best options for each ride.
A well-chosen taxi system is not only an improvement in daily operations but also a marketing tool. It enables the implementation of a mobile taxi ordering app, dynamic pricing, and advanced advertising strategies. There are several noteworthy dispatch systems on the market, but what should you focus on when selecting the best dispatch software?
Degree of sophistication
Today, you may need a simple system that just sends orders to drivers and nothing more. In the near future, you'll realize that's not enough. Advanced marketplace options, order dispatch policies, communication with drivers through the system, suggesting addresses or POI locations are settings you'll sooner or later need. Therefore, choose a system with many configuration options and extensive experience, because there are no two taxi companies that operate the same way.
Frequent software updates
Don't buy a one-time access to taxi software without frequent updates. Regulations in the taxi industry or traffic laws often change, and the system must keep up with those changes. This was the case, for example, when the requirement to control drivers via photo was introduced. Similarly, the market, competition, and customer preferences are constantly evolving. At Tiskel, we monitor our micro and macro environment and try to react quickly to every change. We also listen to our clients' suggestions and work every day to improve our taxi dispatch system.
Easy integration and technical support
A well-chosen taxi system should allow quick installation and business start-up. Cloud technology and modern solutions enable faster operation. It's also important to pay attention to the quality of technical support – immediate response to issues and easy customer service are key to the smooth operation of your business.
When selecting a taxi dispatch system, it's worth opting for a developing and flexible solution that will adapt to your company and the changing market. Tiskel Cloud is a proven software that not only optimizes fleet management but also supports the growth of your taxi business through modern marketing and analytical tools.
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